Service Plans to Fit All Needs
We Support the Following Hardware:
Dell, HP, Cisco, Sun / Oracle, EMC, NetApp, Hitachi, and many other brands.
** 24 x 7 Mission Critical Support
Scheduled routine server and network maintenance services provide a proactive hedge against unexpected downtime of your networks, business applications and data availability. Nationwide hardware maintenance contracts for desktops, workstations, network gear and enterprise servers are available. Call for information and details for nationwide server maintenance contracts.
** 8 x 5 Next Business Day Support
Next day service is the affordable alternative for non-critical systems and applications that need attention, but can wait a few hours. Same-day service requests address urgent scenarios when mission critical systems and services are down and business continuity is threatened or interrupted.
Hardware Installation Services and Data Center Moves
Optional on-site hardware installation is available. When you don’t have enough hours in the day, or in-house system-specific expertise, SourceTech technicians can install and configure your systems and devices to your specifications. Services include, but are not limited to, rack mounting servers and network devices, installing operating systems, as well as installation and configuration network attached devices. We can install and configure RAID arrays and configure and perform systems back-ups or storage pools. We will send you installers and technology associates with experience in supporting large storage environments. Improve the reliability and accessibility of your data with RAID enclosures, Network Attached Storage and Storage Area Network equipment from SourceTech! You name it!
Custom Configuration Services
Call us with your special needs. Experienced technicians can reload and reconfigure servers and storage arrays to your specifications. They will run complete tests and burn-ins prior to shipping. Custom network configuration is available. Call us for router, switch, SAN and network set-ups. You need it – we can do it!
When Your Manufacturer’s Warranty Expires Call Us for Technical Support and Customer Service
We can help you in many ways. When you have a breakdown on expired warranty equipment, our services can fill in the blanks to give you fast, expert resolutions. SourceTech has a service plan to keep you up and running well after the manufacturer’s warranty period has passed. Knowledgeable sales reps and technicians are available to answer questions and propose fast, cost-effective solutions. We are customer service driven and will be there for you.